The only designated place for after-sales service: Yinxing Technology Building, Guanlan Street, Longhua New District, Shenzhen, Guangdong Province

operating hours Our working hours are Monday to Saturday from 8:00 a.m. to 18:00 p.m., orders paid before 15:00 can be shipped on the same day, orders after 15:00 will be shipped within 48 hours (special Except for circumstances), the delivery time of national legal holidays will be postponed accordingly. Warranty This shop abides by the mall’s 7-day unreasonable return and exchange rules, and solemnly promises that customers will apply for return and exchange

within 7 days from the date the buyer signs for the goods (subject to the logistics sign-off time), if the goods and packaging remain undamaged or scratched when they are sold With complete accessories, we will provide a full return service. The products sold in this shop are all regular licensed products, and the warranty service is carried out according to the official product. 1. 7-day return guarantee. In the event of a performance failure specified by the national three guarantees, the failure is confirmed by the manufacturer's designated or special maintenance point. You can choose to return, exchange or free warranty 2. Three-month replacement If there is a performance failure specified by the national three-guarantee, the failure is confirmed by the manufacturer's designated or special maintenance point. You can choose to exchange or free warranty 3. If there is a performance failure specified by the national three packs within one year, the failure is confirmed through the manufacturer's designated or special maintenance point. You can enjoy free warranty

One: Mingyike products implement the three-guarantee service of "return, replacement, and warranty" stipulated by the state. 2. The validity period of the three packs is:7-day return package: within 7 days from the date of sale (subject to the date on the warranty label of our company), the user can choose to repair, exchange or return the hardware due to non-human factors.Note: (1) The returned product must provide the complete parts of the product according to the packing list, and the shell shall be free of damage or scratches (if it is not available, you can only choose to exchange it).

Gifts will be returned at the same time when returning. 2. Replacement within three months: During the replacement period, the user must ensure that the packaging is intact when replacing the faulty machine. Replacement is not allowed under the condition of no failure of the accessories, and the appearance and warranty label of the machine are not damaged.One-year warranty: (1) The warranty period is calculated from the date of purchase by the customer. The warranty period is one year. In order to protect your rights, you must ask the seller to affix a store seal to prove it. If there is no seal certificate, the date of the machine's factory shall prevail. (2) Product one-year warranty period:The first year: provide (parts, overhaul wages) free warranty service (not caused by humans) One year later: the cost of production (parts, freight) will be charged (3) The scope of warranty refers to the inability to use under normal conditions, and defects in manufacturing, material, and assembly, which are all within the scope of warranty. (4) For consumable parts replaced after repair, the warranty period is three months.Basic conditions for applying for return and exchange: ⑴. The returned goods should keep the original appearance when you received the goods; ⑵. The returned goods should be kept brand new, related accessories are complete and undamaged; invoices and gifts are complete and undamaged; ⑶, warranty card and other written materials accompanying the goods are not filled in and any defacement or folding; ⑷. The returned goods are required to have complete outer packaging, original goods, and incidental goods;

Circumstances not allowed to apply for return or exchange: ⑴. The product serial number carried by the product itself is not consistent with that agreed upon by the merchant when it is sold (the serial number of the product sold by the merchant should be consistent with that agreed upon when it is sold); ⑵, the commercial quality assurance label, body, packaging, warranty card barcode (S/N code) is altered, torn, moved or unrecognizable; ⑶, the product purchase certificate, warranty card is altered, torn or lost; ⑷, machine damage caused by disassembly, repair or upgrade without consent;⑸, the damage to the machine caused by the use, maintenance and storage not in accordance with the requirements of the product description; ⑹, the machine structure caused by movement, falling, collision, squeeze and other man-made damage traces such as failure or breakage; ⑺. Commodity accessories are missing or the packaging has stains and serious backlog marks; ⑻, the goods are damaged due to improper packaging or transportation during the process of returning to the merchant; ⑼. When the product leaves the factory, it is packaged with a seal (subject to the description of the store and the product), and the seal is opened;

Return postage description: 1. If the buyer is not responsible for the merchant's responsibility (for example, the buyer bought the wrong product) and the buyer initiates the return and exchange behavior, the buyer needs to bear the round-trip freight, and the buyer needs to return the product to be returned to the company by SF Express. All costs are To be borne by the buyer (the payment method is subject to the result of the negotiation between the two parties). 2. Due to product hardware quality problems (the buyer must provide relevant proof of the quality of the product, subject to the written confirmation of the manufacturer’s authorized repair station; operating system failures and pre-installed software errors are not quality problems; the product is too large, Too small, too heavy, too light, poorly manufactured, not suitable for me, color difference, effect, material, color, texture, and imagined differences are not quality issues), the seller bears all shipping costs and Other expenses incurred.